Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our fulfillment company, you will receive your refund typically within 3-5 business days. 

Can I make an exchange?

Yes! After entering your email, you will have the option to make a return. Once your return is processed you will receive a store credit for a new order.


What items are returnable?

  • Full priced items purchased in the last 14 days.

What items are non-refundable?

  • All items purchased during sales or marked as final sale.

What if I received an incorrect or damage item?

- Please email us at customerservice@kollarclothing.com 

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